Call centre closes, 90 jobs lost

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The Hants Journal

The global recession has made a stop in Windsor.

KLJ Field Services filed for bankruptcy last Wednesday, leaving 90 people to look for new jobs. The Windsor office is now closed and a notice has been posted on the door by PricewaterhouseCoopers. “This is a terribly sad day for us and for the employees who have given so much to make KLJ the eight-year success story it has been,” said Jason McGrath, president of KLJ Field Services in a release issued Thursday. “We have become another unfortunate casualty of the economic downturn, particularly in the United States."

The company conducted surveys and collected data for more than 100 organizations, mostly research firms from across North America and Western Europe. “Eighty per cent of our clients were U.S.-based; that market has disappeared, taking our business down with it. We relied heavily on overflow business from U.S. clients and that overflow has turned into a trickle,” McGrath said.

According to the release, the company was locally owned and operated and contributed more than $11-million in payroll into the Windsor economy. Many of its employees worked part-time. “This is a tough time,” McGrath said. “Our company hired locally and promoted from within, so many of our interviewers became our senior managers. We’ve gone through a lot since 2001 and it’s very difficult to have this happen now.”

McGrath's other Halifax-based business, KLJ Computer Solutions, is not affected.

Organizations: KLJ Field Services, Hants Journal, PricewaterhouseCoopers KLJ Computer Solutions

Geographic location: Windsor, United States, North America Western Europe

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