Countdown is on for 10-digit dialing in Nova Scotia, PEI

Published on February 26, 2014

Get ready to dial more numbers. File

More than seven numbers will soon be required when calling next door.

Ten-digit local dialing will be introduced in Nova Scotia and Prince Edward Island starting Aug. 23 of this year and a second area code, 782, will be added for the two provinces.

“It is important that consumers and businesses start reprogramming their communications equipment prior to August 23, 2014, in order to avoid any inconveniences that may be caused by the changes,” Glen Brown, spokesman for the Canadian Numbering Administrator, said in a release.

The Telecommunications Alliance, a group of major telecommunications companies operating in Nova Scotia and Prince Edward Island, is launching a communications campaign in preparation for this change in local calling, including a website 

It’s offering the following tips to help customers get ready for the change:


 Start using 10-digit dialing now

Communications companies operating in both provinces are already able to support 10-digit dialing. As of Aug. 23, local calls dialed with only seven digits may be intercepted by a network announcement before being connected.  This recorded announcement may disrupt data transmission, so it’s important to make the necessary dialing changes in advance.   


Reprogram your equipment

All consumers and businesses must add the 902 area code to programmed numbers in all of their communications devices and equipment including wireline and wireless phones, auto dialers, computers, alarm systems and lifeline equipment. They should also include their 10-digit phone numbers on stationary, cheques, advertising, and update their employee, client, supplier, and other databases before Aug. 23.


Consult the checklist

 Consumers and businesses are invited to consult the checklist available on the Telecommunications Alliance website

New area code 

Starting in November, the new 782 area code will be available in Nova Scotia and Prince Edward Island using the overlay method. This means the 782 area code will coexist with the current 902 area code and will cover the same geographic area. Customers with telephone numbers that include the 902 area code will retain their numbers. Numbers with the new 782 area code will only be assigned to customers when the existing inventory of 902 numbers is depleted. Introducing a new area code does not affect local calling areas in any way.